Has your iPhone stopped responding to the taps and swipes? Well, this is a problem that iPhone users commonly have to face. It is natural to feel frustrated when your iPhone freezes all of a sudden because you don’t just use your iPhone to watch movies and play video games. You perform important tasks on it, for instance, writing an email to your client or maybe taking your university class.

Although, there are a lot of reasons why your screen is not working properly. However, let us assure you that fortunately, there are fixes for most of the screen problems.

In this article, you’ll understand all the nitty-gritty details about the most common screen problems and how you can fix them.

Before moving onto the details of how we can fix the screen problems, we need to understand why that happens?

Let’s get started!

Why your iPhone screen is not responding?

So learning why your iPhone stops responding is essential. Generally, there is something wrong with the physical part of your phone’s display responsible for the touch. It is known as a digitizer. It could be because the part is not functioning properly, or maybe the software of the phone cannot connect and communicate well with the hardware of your device as it is supposed to do. In simple words, the culprit could be the hardware or the software.

If there is a software problem, you’re lucky. Because you don’t have to pay anything to solve the software issues, it is also a lot easier than the hardware issues. We recommend you not try to pry off your screen immediately when you encounter problems with the screen. Firstly, try to go for the software issue fixes, and if that doesn’t work, then you can work on the hardware.

If you recently dropped your iPhone or spilled something on it, the chances are high that it is a hardware issue. However, that’s not always true. Secondly, you have to try getting rid of the screen protector if you think the touch issue is happening because of that, which occurs with some users.

Software problems 

Software of the device functions by informing the hardware on how to perform, and if there is a problem with the software, it will ultimately cause a problem with the hardware.

Have you noticed that your mobile phone isn’t responding well when you have used a specific app? If yes, you might have to uninstall that app right away because it is causing trouble. If the problem has vanished, well and good. However, if the app is vital, you can re-install it and check how your iPhone performs. If the problem persists, you might have to contact the app developer and tell him about the issue. They will address your issue and fix it, or they might have been working on it already. You can do that from the app store.

Update your iPhone

You can easily update your phone by going to the general option from the settings and selecting the Software update option. Download and install if there is any software update available.

Things to do when your iPhone is not responding at all 

One of the best troubleshooting steps is to power off your mobile phone and then turning it on. But, how would you do that if the screen is not working? Well, you have to do something called a “hard reset.”

You have tried to turn off the phone, but it isn’t happening, or even if it did restart, the problem persists. This is when you should go for the hard reset option. Let us tell you how it is done. You have to hold the power button and the home button simultaneously for few seconds until the Apple logo appears.

If you use iPhone 7, the hard reset is performed a little differently. Instead of the home button, you have to hold the volume button. Now you must be wondering what the benefit of doing the hard reset is? The answer is that it turns off most of the background processes. This might cause some problems with the software. That’s why it is always recommended to do the hard reset only when needed.

Is the problem still there even after the hard reset? This would be the right time to restore your iPhone to its original settings. However, you should always do the backup before you do that. You can do that by plugging in your phone with the laptop or storing the data on cloud storage.

Hardware Problems 

When you have exhausted all the software-related solutions, it is time for a hardware check. Or if you can see the damage, it’s obviously a hardware issue, and you can go straight to it. If your screen is cracked or shattered, you’d have to get a kit if you want to replace the screen by yourself. Although it is possible to do it, it is not recommended because it will be a big problem if you get a part that is not genuine. Why? Because if you are not able to fix well or something wrong happens, then even if you go to Apple, they would not deal with you. Nevertheless, once you have replaced the screen by yourself or from a cell phone repair shop, then your iPhone should work perfectly.


Now you are familiar with the iPhone screen repair issues and their fixes. Fixing your mobile phone’s screen is not going to be too costly. However, if the other components on your iPhone are broken, then you might have to pay more for the repair. So, the better option would be to purchase a new phone by adding a little more money because if you do the cost-benefit analysis, you will find out that buying the new phone will be more cost-effective.

We all can agree that iPhone is a beautiful device. We hope that the article has guided you well on the solutions for your screen problems. However, if you want to get it fixed by a professional technician, you may contact us.