Are you struggling to charge your phone? You have tried multiple times by plugging in the adapters at different places but still no results. That must be frustrating. But, fortunately, you don’t have to go to the service centre right away. There are some troubleshooting steps that you can take to solve the problem.

You wake up in the morning, and the first thing you do is check your mobile phone. But what happens when you find out that even though you had plugged it in, it still hasn’t charged a bit?

Once you reach the office, you connect the mobile phone again, but to no avail. You are agitated, and you don’t have time to take the phone to the service centre either.

Don’t worry. You’ll find the solution.

This guide will talk about what you can do when your Android cell phone or iPhone is not charging. You’d get to know about some of the most common fixes that worked for many people.

Reboot your phone

You might be familiar with the universal solution for any problem on your mobile phone. And it works most of the time. It is to reboot your phone.

Your mobile phone might not be working because of some connection glitch. Restoring your phone should be the first thing to try when this problem arises. It would help to forcefully close all the background services and thus, solving the problem of mobile phones not charging. Also, if your mobile phone had crashed because of a heavy app that the system couldn’t process, the restart could refresh some essential core components of your phone.

To perform the reboot, you need to hold the power button for a few seconds, and you’ll see a restart option on the screen. Tap it, and your mobile phone will restart. If the problem gets solved by rebooting your mobile phone, you should consider yourself lucky as this is the easiest way to fix the issues.

If not, keep reading and try out further fixes.

Turn on the Safe Mode

You’ve tried keeping to reboot the phone, but it didn’t work. The other fix is to turn on the safe mode of your mobile phone. You might be thinking, what’s the benefit of it? Well, it turns off all the unnecessary apps and allows the software of the mobile to keep running. In simple words, it would completely shut down all the third-party apps that you downloaded.

You can figure out easily if the problem is because of the third-party apps by plugging in the charger. If your mobile phone charger is in a safe mode, then clearly, the culprit is the third-party app.

After figuring that out, you have to find which app is causing the issue. You have so many apps, so how would you get to know which app is causing trouble? Well, that’s a valid question.

What you can do is think about the app which you recently installed. Delete it right away because, most likely, that’s the one causing the problem.

After uninstalling, you need to restart your phone again and see if it works.

Switch to a different Socket

If you’re still scratching your head and thinking, what’s wrong with your mobile phone, then it’s the right time to inspect the cable and the adapter. There is a problem with either the charging cable or the adapter. It could be because of some loose wire in the charging cable, or the adapter is not functioning. The socket can also be the cause if it fails to transmit the current.

To ensure that the issue is with the cable, try charging your phone with some other cable. And, you can also check whether your mobile charges when you connect it to your laptop. This is the easiest way to identify the faulty cable.

You tried charging with the laptop, and your mobile phone started charging. So, what does that mean? That means your cable is not faulty. There is an issue with either the adapter or the socket. Therefore, you may consider trying to plug it into a different socket, and if it still doesn’t work, you would have to get a new adapter. You can get a good quality adapter from a mobile accessories shop or even a repair shop. Always go for a good-quality charger that doesn’t go to the trash bin after 3-6 months. It’s good to invest in a good quality product which would last long.

Ensure it’s not a Software Bug

It could be a software bug when you see that the charging icon is not showing up, but your phone is charging. To be sure if the mobile phone is receiving power or not, you need to download the app called Ampere. It will let you know about that.

It is one of the most well-known and simple apps that tells you about the charging details. It would let you know how much current is provided by the charger to charge your phone. Apart from this, there are a bunch of other features as well, which include: the charge percentage, health of the battery, Maximum capacity, Temperature, Voltage, Manufacturer and much more.

So, once you have installed the ampere app, open it and check if the mobile phone is charging when you plug it in. If it shows that the current is transmitting and the device is charging, you’d have a common software bug.

What can you do now to get rid of the bug? You have two options. Firstly, try to perform a hard and see if the charging icon appears. Secondly, you can check if there are any updates available. And update your mobile phone to the latest version if it is available.


These are some of the proven troubleshooting steps that will solve the issue of charging for most of the phones. Try them out and check if your mobile phone works. However, don’t panic if it doesn’t charge. You may contact the repair shop; they would diagnose the problem with the phone and fix it.